Dry Carpet Cleaning

Our 9 Step Carpet Cleaning Program
How to Care for your Carpet
Spotting Guide

Our 9 Step Carpet Cleaning Program

Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.

STEP 1 – Pre-Inspection

Every great

carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.

STEP 2 – Dry Soil Removal and Turbine to Commercial

Your carpet will be thoroughly vacuumed with a special Turbine Vacuum System to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps of cleaning.

STEP 3 – Pre-Spot

Traffic areas and spots are pretreated for more effective soil and spot removal.

STEP 4 – Furniture Moving

Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture

will be protected with disposable blocks and tabs if necessary.

STEP 5 – Pre-spray

A preconditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning.

STEP 6 – Soil Extraction

The carpet is then thoroughly cleaned with dry extraction carpet cleaner. without over wetting the carpet or leaving a sticky residue behind.

STEP 7 – Post Spot Treatment

If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed.

STEP 8 – Post Grooming

The carpet pile is set in one direction for faster drying and visual appeal.

STEP 9 – Post Inspection

Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.

After your carpet is cleaned …

1. Remove blocks and tabs 24 hours after carpet is cleaned.

2. Vacuum carpet anytime after the first 24 hours.

How to Care for your Carpet

When it comes to maintaining your carpet, one of the most critical areas of focus is the traffic areas. If ground in soil is not removed on a regular basis, the traffic areas will begin to wear excessively. The dirt is extremely abrasive against the fibers of the carpet as you walk back and forth on it. The second area of focus of course is spot removal. You must react to “danger” spots immediately. Red wine, red beverages, urine, blood, etc., can cause a permanent stain if not treated immediately.

Listed below are the steps that you must take to properly maintain your carpeting.

1. Vacuuming

Vacuum your carpet often. Once or twice a week as least. Vacuuming removes the abrasive soil that can cut and slice the fiber causing premature wear. Much of this soil is not visible to the eye. Vacuum before the carpet looks soiled. Remove any loose particles such as food, leaves, pieces of crayon, bugs, etc., as these items can cause a spot on the carpet.

2. Professional Cleaning

As a general rule, carpet cleaning by a professional, certified firm should take place about once per year. For extremely heavy traffic areas, cleaning may be required more often. Proper, professional cleaning will not leave a sticky residue behind and can be done as many times per year as needed. Many stain resist warranties require professional cleaning every 2 years. Professional cleaning removes the damaging soil in traffic areas that vacuuming has not been able to remove. Warning: Uninformed carpet cleaners may void your warranty.

3. Warranty

Stain resist warranties can vary from 5 to 25 years. All stain resist warranties require regular cleaning and immediate spot removal.

Spotting Guide

Immediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector on it, plain tap water will remove many spots. However, for those spots that will not come out with water, you must use a spot cleaner. Select a spot cleaner that is recommended by the carpet manufacturer or your trained, certified professional cleaner.

Most spot removers that are purchased over the counter leave too much soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet.

Apply spot cleaner sparingly to white terry cloth and gently massage spot causing it to transfer to the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause the spot to resoil over a few weeks, discontinue use. For any spot that you are not able to remove, such as pet urine or feces, call us immediately.