FAQ’s

1. How soon can I walk on my floor?

Keep pets, children and regular traffic off the carpet for a period of two hours. The homeowner may use the carpet lightly immediately after cleaning. Do not replace furniture for 3 to 4 hours after cleaning without putting plastic or foil under legs. Wait 24 hours before removing Styrofoam blocks and plastic tabs that are put in place to protect the furniture and carpet.

2. Do you move the furniture?

Our platinum pricing includes moving sofas, chairs, tables, end tables etc. Beds, dressers and heavier pieces are left in place under our platinum pricing structure.

3. Can you clean carpet or rugs over hardwood floors?

Yes, we have our system set up where backing of the carpet or rug is not saturated, therefore there is no problem with wood floors underneath. No problem with edges either, our rinse does not affect hard wood floors, oriental rugs and all woven rugs should be cleaned in-plant. We do not recommend cleaning rugs in the home because we cannot clean rugs and fringe properly. It is highly recommended that we bring them to our plant.

4. Do You Clean ….

Berber

Absolutely, Berber is a weave, not a particular type of fiber. Berber is simply a type of loop construction that may come in olefin, nylon, wool or a blend. Berber requires more thorough cleaning than other carpets to get under and around and through the loops. Other companies that are not as thorough as we are have a lot of problems with Berbers because they leave soil behind which wicks back into the surface.

Sisal, Seagrass, Grass

Yes, dry-clean only, unless last resport spot cleaning. Spot cleaning and extraction can cause discoloration or water rings on sisal.

Wool

Yes, we have special products that we use for wool.

What about specialty fabrics, such as:

Haitian Cotton

Yes, we have special Haitian cotton cleaner, or we can dry-clean it. Case by case.

Silk, Rayon, Chintz

Yes.

Call Today 513 481-6849 or click here and we will contact you.